@extends("emails.template") @section("content")<p>Dear {{ $user->first_name }} {{ $user->last_name }},</p>
<p><span style="color: #000000; font-family: arial; line-height: 22px;">A reply has been posted to a support ticket in your account. Below are the details of the support ticket reply.</span></p>
<p><span style="color: #000000; font-family: arial; line-height: 22px; font-style: italic;"><span style="font-weight: bold;">Note:</span> Do not reply to this email. To work with this support ticket please log into your account and click "Support Tickets" in the menu.</span></p>
<p><span style="line-height: 18.5714302062988px;">Information about the ticket:</span><span style="color: #000000; font-family: arial; line-height: 22px; font-style: italic;"><br></span></p>
<p><span style="color: #000000; font-family: arial; line-height: 22px; font-weight: bold;">ID: </span><span style="color: #000000; font-family: arial; line-height: 22px;">{{ $id }}<br><span style="font-weight: bold;">Subject: </span>{{ $subject }}<br><span style="font-weight: bold;">Category: </span>{{ $category }}<br><span style="font-weight: bold;">Priority: </span>{{ $priority }}<br><span style="font-weight: bold;">Reply: </span>{{ $reply }}</span></p>
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<p><a class="btn-primary" href="{{ route('support.open') }}">Go to my Open Tickets</a></p>
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